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How score077 Handles Your Personal Information

This page explains exactly what data we collect when you use score077, why we collect it, and how it stays protected.

Account data protectionWallet info handled securelyNo third-party data sellingYour right to access and deleteIndonesia-region coverage
score077 How score077 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Email Privacy Request Send a written data request or deletion query to our privacy team by email. We aim to acknowledge your request and respond with next steps within a reasonable timeframe.
Live Chat Support Use the live chat window inside your account to raise a privacy concern directly. Our support team can flag your query to the right internal team without delay.
Account Settings Panel Some data preferences — including communication opt-outs and linked wallet visibility — can be managed directly from your account settings page without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time.

Account Security Measures

Your account is protected by password hashing and optional two-factor verification via OTP. We do not store raw passwords, and login activity is logged so you can spot unusual access.

Data Retention Policy

Active account data is kept while your account is open. After closure, transaction records may be retained as required by applicable regulations. You can request a copy of your data at any time.

Who to Contact for Changes

For corrections, data access requests, or deletion requests, contact our privacy team by email or live chat. We will verify your identity before processing any change to your records.

Common Questions About Your Privacy on score077

If something in this policy is unclear, the answers below cover the questions we hear most often. For anything not addressed here, reach our support team through live chat or email and we'll get back to you directly.

We collect your name, email, phone number, and any wallet details you link — such as your DANA, OVO, or GoPay account number — when you register and verify your account.

We only share data with payment processors and fraud-prevention services needed to complete your transactions. We do not sell your personal information to advertisers or unrelated third parties.

Send a request to our privacy team by email or through live chat inside your account. We will verify your identity and then provide a copy of the data we hold on your account.

Yes. Contact our support team with a deletion request. Some transaction records may be retained where local regulations require it, but we will confirm exactly what is removed and what is kept.

Wallet transaction data is encrypted in transit and at rest. We store only the information needed to process your payments — we do not retain full wallet credentials beyond what verification requires.

We use session and analytics cookies. You can block or delete cookies through your browser settings, though some account features — like staying logged in — depend on session cookies to work correctly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.